Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to House Of Luvin. The terms “we”, “us” and “our” refer to House Of Luvin. House Of Luvin operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”). House Of Luvin is powered by Shopify, enabling us to provide the Services to you.

The following Terms and Conditions, including all policies referenced herein (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights and address matters such as disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms of Service or the Privacy Policy, you may not access or use our Services.

ARTICLE 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are of the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including browsing our online store or purchasing products or services, we may ask you to provide certain information such as your email address, billing details, payment details, and shipping information. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have the necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person.

ARTICLE 2 – OUR PRODUCTS

We strive to provide the most accurate descriptions of our products and services in our online store. However, please note that the colors and appearance of products may differ from how they appear on your screen due to device type and display settings.

We do not guarantee that the appearance or quality of products or services you purchase will meet your expectations or exactly match their display in our store.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities available for purchase by person, geographic region, or jurisdiction.

ARTICLE 3 – ORDERS

When you place an order, you are making an offer to purchase. House Of Luvin reserves the right to accept or refuse your order at its sole discretion for any reason.

Your order is only accepted once House Of Luvin confirms it. Payment must be received and processed before your order is accepted. Please review your order carefully before submitting it. Once an order has been accepted, cancellation requests may not always be possible.

If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, or phone number provided during checkout.

Purchases may only be returned or exchanged in accordance with our Refund Policy.

You represent and warrant that purchases are intended for personal or household use and not for commercial resale or export.

ARTICLE 4 – PRICES AND BILLING

Prices, discounts, and promotions may change without prior notice. The price charged for a product or service is the price applicable at the time the order is placed and will be stated in the order confirmation email.

Unless otherwise stated, prices do not include taxes, shipping fees, handling costs, customs duties, or import charges.

Prices shown in our online store may differ from prices in physical stores or other online shops operated by third parties.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store. You agree to promptly update your account information, including email address, payment details, and credit card expiration dates, so we can process transactions and contact you when necessary.

You represent and warrant that:

  1. The credit card information you provide is accurate and complete.

  2. You are authorized to use the credit card for purchases.

  3. Charges will be honored by your credit card company.

  4. You will pay all charges incurred at the listed prices, including shipping, handling, and applicable taxes.

ARTICLE 5 – SHIPPING AND DELIVERY

We are not liable for delays in shipping or delivery. All delivery times are estimates and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, or events beyond our control.

Once the products are transferred to the carrier, ownership and risk of loss pass to you.

ARTICLE 6 – INTELLECTUAL PROPERTY

Our Services, including but not limited to trademarks, branding, text, images, graphics, product reviews, videos, audio, and the design and arrangement of these elements, are owned by House Of Luvin, its affiliates, or licensors and are protected by intellectual property laws.

These Terms allow you to use the Services solely for personal, non-commercial purposes.

You may not reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store, or transmit any material from the Services without our prior written permission.

Unauthorized use may violate intellectual property laws.

The names, logos, product names, service names, design elements, and slogans of House Of Luvin are trademarks of House Of Luvin or its affiliates.

The name and logo of Shopify are trademarks of Shopify.

ARTICLE 7 – OPTIONAL TOOLS

We may provide access to third-party tools through the Services that we do not monitor or control.

You acknowledge that such tools are provided “as is” and “as available” without warranties or endorsements.

Your use of optional tools offered through the site is entirely at your own risk and discretion.

Future features or services introduced through the website will also be subject to these Terms of Service.

ARTICLE 8 – THIRD-PARTY LINKS

The Services may contain links to third-party websites or services.

We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites.

Accessing third-party websites is done at your own risk. We are not liable for damages resulting from interactions with third-party websites or purchases made through them.

ARTICLE 9 – RELATIONSHIP WITH SHOPIFY

House Of Luvin uses Shopify to provide the Services.

However, all purchases and transactions made in our store are conducted directly with House Of Luvin.

By using the Services, you acknowledge that Shopify is not responsible for any aspect of the sales relationship between you and House Of Luvin.

You expressly release Shopify and its affiliates from any claims related to purchases or transactions made with House Of Luvin.

ARTICLE 10 – PRIVACY POLICY

All personal information collected through the Services is subject to our Privacy Policy.

Because the Services are hosted by Shopify, Shopify also collects and processes certain personal information related to your use of the Services.

Please review our Privacy Policy for more details about how we, Shopify, and our partners use your information.

ARTICLE 11 – FEEDBACK

If you submit suggestions, ideas, feedback, reviews, or other content (“Feedback”), you grant us a worldwide, perpetual, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose, including commercial purposes.

You confirm that:

  • You own the Feedback or have the necessary rights to share it.

  • You have disclosed any compensation received for submitting the Feedback.

  • Your Feedback complies with these Terms.

We are not obligated to keep Feedback confidential, compensate you for it, or respond to it.

ARTICLE 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our website that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times, or availability.

We reserve the right to correct such errors and to change or update information at any time without prior notice, including after an order has been submitted.

ARTICLE 13 – PROHIBITED USES

You may only use the Services for lawful purposes.

You are prohibited from using the Services to:

  • Violate laws or regulations

  • Infringe intellectual property rights

  • Harass or harm others

  • Send false or misleading information

  • Upload malicious software or viruses

  • Send spam or phishing attempts

  • Collect personal information from others

  • Circumvent security features of the Services

We may suspend or terminate your account if you violate these Terms.

ARTICLE 14 – TERMINATION

We may terminate your access to the Services at any time without notice.

You remain responsible for all outstanding amounts owed up to the termination date.

Certain provisions will survive termination, including intellectual property rights, feedback rights, disclaimers, and limitations of liability.

ARTICLE 15 – DISCLAIMER OF WARRANTIES

The Services and products provided through the Services are offered “as is” and “as available”, without warranties of any kind, either express or implied.

We do not guarantee that the Services will be uninterrupted, secure, or error-free.

ARTICLE 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, House Of Luvin and its partners, employees, affiliates, service providers, licensors, or those of Shopify shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from the use of the Services or products purchased through the Services.

ARTICLE 17 – INDEMNIFICATION

You agree to indemnify and hold harmless House Of Luvin, Shopify, and their affiliates, employees, partners, and service providers from any claims, damages, liabilities, or expenses resulting from:

  1. Your violation of these Terms

  2. Your violation of any law

  3. Your misuse of the Services

ARTICLE 18 – SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain valid and enforceable.

ARTICLE 19 – WAIVER; ENTIRE AGREEMENT

These Terms of Service constitute the entire agreement between you and House Of Luvin regarding the Services.

Failure to enforce any provision does not constitute a waiver of that provision.

ARTICLE 20 – ASSIGNMENT

You may not assign or transfer your rights under these Terms without our written consent.

We may transfer our rights or obligations under these Terms without notice.

ARTICLE 21 – GOVERNING LAW

These Terms of Service are governed by the laws of the jurisdiction where House Of Luvin has its headquarters.

You and House Of Luvin agree to the jurisdiction of the courts in that location.

ARTICLE 22 – HEADINGS

Headings in these Terms are for convenience only and do not affect interpretation.

ARTICLE 23 – CHANGES TO TERMS

We may update or modify these Terms at any time.

The latest version will always be available on this page. Continued use of the Services after changes indicates acceptance of the updated Terms.

ARTICLE 24 – CONTACT INFORMATION

Questions about the Terms of Service can be sent to:

House Of Luvin

Email: houseofluvin@gmail.com
Address: Van Echtenplein 6-44, 7902 EE Hoogeveen, Netherlands
Phone: +31 6 36031272

Chamber of Commerce (KVK): 97848050
VAT Number: NL868258258B01